VoxelPals

Custom Figurine Sizes, Prices & Delivery Time

· VoxelPals Studio

Short answer: VoxelPals 3D figures of people come in 10, 14 or 18 cm (about 4, 5.5 or 7 in) and start at $99 for one person on the US store; 3D pet figures are 6–10 cm and start at $94, and brick figures are built to one display size and start at $89. Shipping is free on every order, and most US orders arrive 20–25 days after we have your photo. Outside the US, prices are shown in your local currency where we offer it.

Sizes

3D figures (polymer clay)

  • 10 cm (4 in): the usual gift size and the one most people choose.
  • 14 cm (5.5 in): real shelf presence.
  • 18 cm (7 in): a centrepiece.
  • Pets: dogs at 6, 8 or 10 cm (about 2.5, 3 or 4 in); cats at 6 or 8 cm (about 2.5 or 3 in).

Sizes are the height of the finished figure. We confirm the complete footprint, including the base and any props, in your proof; product images are not a size guide. Larger sizes, for example 35 cm, can be made as a custom order.

Brick figures

Brick figures are built to one display size: the scale is set by the parts, so there is nothing to choose. Our FAQ gives their height as up to about 14 cm (5.5 in). If you need exact measurements, ask us to confirm the height, width and depth of your design before ordering.

Prices

These are the starting prices shown on the US store, in US dollars, for the figure only. In other countries prices are shown in local currency where we offer it, and the final price is always on the product page before you order.

3D figures

  • One person, e.g. 3D Mini You: $99 at 10 cm, $104 at 14 cm, $109 at 18 cm.
  • Two people, e.g. 3D Duo: from $164.
  • Four figures, e.g. 3D Crew: from $294.
  • Pet only, e.g. 3D Pet: $94 at 6 or 8 cm, $99 at 10 cm.
  • You and your pet, You & Your Pet: from $149.

A bobblehead and a standard figure cost the same. Some occasion designs also come with three or six figures, and some single-figure designs start at $109.

Brick figures

Extras

  • Premium gift packaging: $5 more on the US store. Every figure ships in clean protective packaging either way.
  • Props: small handheld props, such as a bouquet, a book or a coffee cup, are free. Larger props, backgrounds and scenes are quoted separately and are not included in the price shown.
  • Bulk or group orders (wedding favours, corporate gifts, one figure each for a team): contact us with how many you need, which design and the date, and we confirm the price before you order.
  • Rush service: available; ask us before you order.

Delivery time

Delivery time is counted from the day we have your photo, not from the day you approve the proof. An order moves through three stages:

  • Design, 2–3 days (3–4 days for polymer clay): a digital proof for brick figures, or photos of the sculpted face for 3D.
  • Build, 8–12 days after your approval: made, finished, checked and packed.
  • Transit: about 10 days to US addresses, and most US orders arrive 20–25 days end to end. For other countries, delivery time depends on the destination.

Remote destinations, customs inspections and peak periods around Christmas, Valentine's Day and Mother's Day can add several days. If you need it by a particular date, tell us before you order and we will confirm honestly whether it is achievable. When your parcel is handed to the carrier, we email you the shipping details, with a tracking link whenever the carrier provides one.

Shipping costs, duties and taxes

  • Shipping: free on every order, to every country we deliver to, with no minimum spend.
  • United States: US import duties are included in the price, so there is nothing extra to pay on delivery.
  • Germany, Austria, Belgium, France, Ireland, Italy, Luxembourg, the Netherlands, Spain and Switzerland: prices include VAT and import duties.
  • All other countries: import duties and taxes are handled by our shipping partner.
  • We do not deliver to the Canary Islands, Ceuta or Melilla. If your country is not available at checkout, contact us.

Full details are in our shipping policy and refund policy.

More guides

Frequently asked questions

How much does a custom figure cost?

On the US store, a 3D figure of one person starts at $99 (10 cm) and a 3D pet figure at $94. A brick figure of one person starts at $89. The price depends on the number of people or pets, the size and the packaging, and the final price is always on the product page. Shipping is free.

How long does delivery take?

Most US orders arrive 20–25 days after we have your photo: 2–3 days for a brick proof or 3–4 days for 3D face photos, 8–12 days to make the figure after you approve, and about 10 days in transit. For other countries, delivery time depends on the destination.

Is shipping free outside the US?

Yes. Shipping is free on every order, to every country we deliver to, with no minimum spend.

Will I have to pay import duties?

Not for the US: US import duties are included. Prices for Germany, Austria, Belgium, France, Ireland, Italy, Luxembourg, the Netherlands, Spain and Switzerland include VAT and import duties. For all other countries, import duties and taxes are handled by our shipping partner.

What size should I choose?

For 3D figures of people, 10 cm (4 in) is the usual gift size, 14 cm (5.5 in) has real shelf presence and 18 cm (7 in) is a centrepiece. Dogs are 6, 8 or 10 cm and cats 6 or 8 cm. Brick figures come in one display size.

Can you make a bigger figure?

Our standard sizes go up to 18 cm for people, 10 cm for dogs and 8 cm for cats. Larger sizes, for example 35 cm, can be made as a custom order: contact us.

Contact us Custom order